Reply To: fatal error on iphone (Jetpack mobile is off)

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#164056
Tom
Lead Developer
Lead Developer

Hi there,

This typically means two things:

1. GeneratePress isn’t activated (or Jetpack Mobile Theme is activated).
2. You’re using an old version of GP Premium

In the latest GP Premium, there’s a safeguard against this error if GP isn’t active for whatever you reason.

Try updating: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update