- This topic has 1 reply, 2 voices, and was last updated 5 years ago by
.
Viewing 2 posts - 1 through 2 (of 2 total)
-
Posts
-
Hello. I’ve set up the contact form completely on my website. But I am not receiving any query on my registered email. I tried sending a few to myself, but I’m not getting any. Please help.
Customer Support
Hi there,
i tested the form – and the form submission worked. So it doesn’t look to be a problem with the form itself – most likely an SMTP issue.
Happy Forms provides this troubleshooting guides under point 7 regarding SPAM email or SMTP Setup:
https://happyforms.io/help-guide
Regarding SMTP you should check with your host if there are any protocols blocking the email your sending it to – a common issue is if the email address you’re using is different tot the website domain.
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
